E-commerce is undergoing significant transformation; with new technologies integrated into the online sales strategy. Consumers are increasingly opting for the convenience of online shopping by the global e-commerce market estimated to grow to $6.33 trillion in 2024.
The future of e-commerce will be led by technologies such as AR/VR, AI, Blockchain, voice search, and omnichannel experiences. Personalization will be increasingly offered to users.
This MarsDevs article will discuss the top 10 Shopify trends that will determine the future of E-commerce. So, let’s get started!
Skillful deployment of AI in online advertising campaigns has been successful in enhancing conversion rates. Generative AI can be leveraged for personalized product images to suit different audience groups.
AI-powered advertising has enhanced the e-shopping experience & consumer engagement. Personalized advertising has given a fillip to retail revenues. Generative AI tools like ChatGPT are deployed by e-commerce websites to enable real-time deal comparison & search results.
Retailers will largely rely on AI to gain a competitive edge. The use of generative AI has led to the emergence of intuitive e-commerce. Consumers are increasingly becoming digitally savvy and have higher expectations from the digital shopping experience.
AR (augmented reality) and VR (virtual reality) can revolutionize the shopping experience for consumers. Shopify stores will increasingly deploy AR to provide online consumers with a highly interactive demonstration of products.
AR technology allows customers to check out new paint colors on their home walls or try new shoes or accessories. AR can enable customers to try out a new hair color online. Sephora is harnessing the power of AR technology to provide customers with a highly interactive user experience using AR, 3D media, and VR.
E-commerce retailers thus enable customers to ‘try’ the cosmetics, clothes, and home décor before purchasing. This has significantly lowered the return rate.
Leveraging voice commerce can go a long way in offering ease in e-commerce & accessibility. Consumers can use voice technology to search products, place orders, and peruse reviews.
The widening usage of voice technology in e-commerce offers convenience while searching, sans typing. Alexa and Siri have made voice search very convenient. The resultant benefits for users are quick searches, suitability for mobile searches, and local listings.
Blockchain technology is being increasingly applied to different aspects of the e-commerce industry. This will be one of the most popular Shopify trends as it will facilitate payment security, supply chain transparency, and detection of fraudulent activity.
The suite of blockchain e-commerce tools on Shopify facilitates the use of ‘token-gating’ APIs and crypto wallet features. A decentralized tamper-proof ledger will help verify the authenticity of products and gain transparency over the supply chain.
With privacy and cybersecurity demands, consumers are looking for a safe and reliable e-commerce experience. E-commerce stores will increasingly deploy fraud protection measures such as multi-factor authentication, periodic updates of security protocols, and AI-powered fraud detection.
With more than half the online traffic from mobile phones, the online e-commerce segment is significant. Shopify functions and checkout UI must provide consumers with a seamless experience including payment.
Shopify development trends for 2024 require integrating mobile wallet payments and reduced page loading. The UI/UX must be optimized for smaller screens. A mobile-friendly e-commerce app that loads quickly and offers a smooth, seamless, responsive interaction would ensure higher conversion.
Personalization is one of the biggest Shopify trends that draws more users, helps maintain a loyal customer base, and segments the user base for driving customized ads or curated product suggestions.
Online customers prefer a personalized experience. Online marketers can leverage personalization to generate sales by encouraging purchases. AI-powered chatbots and ML technologies can be harnessed to offer personalized interactions, quick assistance, and efficient problem-solving. Brands can build stronger relationships with consumers and ensure higher customer satisfaction.
E-commerce stores seek to build a loyal customer base. Customers must receive regular product updates and loyalty points. Offering a subscription option provides return customers with convenience and predictable reorders.
Subscription models are used by grocery, cosmetics, OTT, and other online retailers to manage recurring orders. Consumer analytics can be used to track retention and experience.
Social commerce is gaining traction. Merchants are connecting with social networks to improve connectivity. Strategic influencer collaborations and shoppable posts lead to this trend for a seamless shopping experience.
Shopify integration with social media platforms like Facebook, Instagram, and Pinterest allows e-commerce businesses to build a huge customer base by leveraging live shopping events and shoppable posts.
Seamless integration with social media channels will allow the e-commerce store to offer visually compelling and engaging content. It encourages interaction and drives sales.
A Shopify trend that will shape e-commerce stores in 2024 will be headless commerce architecture. This indicates more control over the buyer and developer experience by separating the front-end customer and back-end infrastructure elements.
Decoupling these components will facilitate using different technologies instead of a tightly woven e-commerce platform. Other factors influencing the e-commerce segment:
These Shopify development trends will completely change the e-commerce sector in 2024. Consumers can expect more engagement and easier checkouts. For developing user-friendly e-commerce storefronts we have plenty of features to make it pleasing and simple for consumers.
At MarsDevs, we will analyze your customer sentiment and behavior cues to offer highly tailored experiences. Contact us for support on app building at competitive rates.
FAQ
1. What is social commerce?
Social commerce refers to the increasing connectivity offered by Shopify to social media. Consumers peruse influencer posts and reviews to make shopping decisions. Integrating social commerce on Shopify helps build a seamless shopping experience integrated with social platforms.
2. How can chatbots improve the e-commerce experience?
Shopify chatbots can be integrated with WhatsApp, Slack, and Messenger to offer seamless and quick user communication. They can respond to customer queries 24/7 and provide personalized assistance.
3. How can AR/VR influence e-commerce?
E-commerce customers can now view a more natural and immersive experience. From furniture and makeup to clothes and accessories, augmented reality, 3D technology, and virtual reality facilitate better decision-making as customers can get a better look and feel of the product.